Terms of service

Last Updated: July 7, 2025

Welcome to Fit Matrix. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We strive to provide accurate product descriptions, images, and pricing.
Product colors may vary slightly due to screen settings and photography.
Prices and product availability are subject to change without prior notice.

3. Orders

All orders are subject to verification and acceptance.
We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or other valid reasons.
If your order is cancelled after payment, a full refund will be processed.

4. Payments

We accept secure online payments through our supported payment partners.

Cash on Delivery (COD) is available on eligible orders at no additional charge.

5. Shipping

Free shipping is available on all orders across India.
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

6. Returns & Refunds

Eligible products may be returned within 7 days of delivery in accordance with our Return & Refund Policy.

Refunds are processed only after the returned product has been received and inspected.

7. Warranty

All watches sold by Fit Matrix include a 1-Year Domestic Warranty against manufacturing defects, subject to the terms of our Warranty Policy.

8. Intellectual Property

All website content, including text, logos, graphics, images, and designs, is the property of Fit Matrix and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Fit Matrix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except where required by applicable law.